Case Study Digital Transformation, Financial Services

The comprehensive digital transformation of a Swiss direct insurance firm

Introducing an innovative and flexible "Software as a service" business technology platform

Initial situation and problem

  • "Digital natives” want simple policies and transparent processes
  • The market demands innovative products and shortened development cycles
  • To act quickly and in a cost-effective manner, a high level of automation and flexible IT structures are required

mm1 approach and solution

  • Perform a market analysis and assessment of potential technological partners
  • Agile program and project management
  • Define an operating model and design a product/pricing strategy
  • Innovative product workshops and process optimization

Results

  • Full flexibility for the customer thanks to innovative, simple and transparent products
  • Time-to-market reduced from six months to one month
  • Streamlined and automated underwriting, claims and payment processes