Financial Services

Digitalization is changing the business of banks and insurance companies in multiple dimensions. Customers are simultaneously better informed, more demanding and less loyal. Each customer group has specific user experience demands for each contact point. FinTechs/InsurTechs and players from outside the industry increase competition. New technologies such as blockchain, AI or chatbots must be meaningfully integrated into business processes. Such a dynamic setting requires a clear strategy, speedy action and reliable execution.

Altered customer behavior, new market players and ubiquitous networking force financial service providers to undergo a digital transformation.

  • We develop tailor-made connected finance strategies together with our customers.
  • We review business models and develop new, digital offerings for the financial services needs of tomorrow.
  • We question existing business processes and assist in the transformation of processes and system landscapes.
  • We design value-adding solutions and control their introduction; we help systematically assess and select technological partners.

We question existing business processes and assist in the transformation of processes and system landscapes. We design value-adding solutions and control their introduction; we help systematically assess and select technological partners.

We have already successfully supported numerous Financial Services projects:

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News from mm1 about Financial Services

[Study] Paydirekt does not stand a chance against PayPal

A mm1 survey shows that: Only 2% of payment transactions go through Paydirekt. Together with Splendid-Research, a market research institute, mm1 has conducted a survey among 500 young German customers age 17 to 35 to determine what Paydirekt’s current market share is compared to PayPal.