From a small company to a large corporation: The digital revolution brings about profound changes. What was important yesterday is irrelevant. Business models are re-defined and digital skills are becoming important. Organizations that manage to provide their services in a more agile fashion and simultaneously keep pace with the digital infrastructure–networks, hardware and IT platforms–, are ahead of the game in digitalization.
On March 21st, Carole Häusermann of mm1 Switzerland gave a keynote on "What mindset & culture does the (new) digital workforce demand?" at the F Ective event in Zurich. While doing so, she particularly shed light on why cultivating a unique corporate culture is important, what the central driving forces of the digital workforce are, and how mm1 Switzerland managed to attract this talent.
Why should insurers slowly but surely rethink their current process for approaching customers? What will be important in communication in the future? Monika Schulze, Head of Customer & Digital Experience at Zurich Insurance Group and Marie McKelvie, Head of Content & Creative at AXA Insurance, discuss this issue in an exciting webinar on January 25th. Katrin Kämpfner has summarized the most important points.